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Help Center FAQ
Q:How to enter my Unlock Code on Apple iPhone ?

A:Actually there is no need to Enter an "Unlock Code" on Apple iPhone, all the process is done via iTunes once you receive from us the confirmation of Unlock.

1 - Install the last version of iTunes
2 - Make sure your iPhone is updated with the lastest version of Firmware (Currently iOS8.1.3)
3 - Switch on your iPhone with a Not Accepted SIM Card
4 - Connect your iPhone to your computer using the Original USB Cable
5 - Launch iTunes & wait until iTunes detect your iPhone
6 - Now disconnect your iPhone and reconnect it after 10 seconds.
7 - Your iPhone is now Unlocked.

PS: in Case your iPhone is not unlocked, just do "Restore" !

iOS7 Update: How does Activation Lock work?

When you enable Find My iPhone on your iPhone, iPad, or iPod touch running iOS 7, the Apple ID and password you use for iCloud is securely stored on Apple’s activation servers and linked to your device. From that point on, your password will be required before anyone can turn off Find My iPhone on your device, erase your device, or reactivate and use your device.

Activation Lock is enabled automatically when you turn on Find My iPhone in iOS 7, or when you upgrade to iOS 7 from a previous version of iOS that has Find My iPhone already turned on.

To turn on Find My iPhone on your device:

Go to Settings.
Tap iCloud.
Sign in with your Apple ID, if necessary.
Turn on Find My iPhone.
Prior to unlocking a phone, make sure the previous owner of the unit has turned off findmyphone and erased all contents & settings.

For more info please refer to this link : http://support.apple.com/kb/HT5818

PLEASE NOTE THAT WE WILL NOT BE ENTERTAINING ANY REQUESTS FOR REFUNDS OR HELP ON THIS ISSUE - YOU MUST ENSURE THE ABOVE FEATURE IS TUNRED OFF BEFORE UPGRADING TO IOS7 AND UNLOCKING YOUR PHONE - OR CONTACT THE ORIGINAL OWNER OF THE PHONE TO AQUIRE THIS INFO.

Q:Will unlocking my phone affect my contract?

A:
If you obtained your phone on a contract, you should consider that the phone remains the property of the network until the end of your contract. Unlocking your phone while under contract may be a breach of your contract. You may wish to check with your contract supplier to see if unlocking is prohibited before purchasing unlock codes from us.
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Q:Will the unlock codes damage my phone?

A:Removing the network restriction on your mobile phone with unlock codes is the safest form of unlocking available. You simply enter the necessary codes directly into your phone via the keypad to remove the network restriction.

Q:Will my phone still work?

A:Yes, unlocking simply removes the network lock and SIM lock that are entered into the phones software when sold to you by the network.

Q:Why would I want to unlock my phone?

A:There are hundreds of network operators around the globe that lock their phones onto their networks. So we un-lock the SIM locks from the phone so that you can use any network you please.




Unlocking your phone will give you freedom to purchase or use a SIM card from another network in your own country or even worldwide. Unlocking your phone will give you the opportunity to change the SIM card to a local provider when abroad, allowing much cheaper calls. It will also increase the value of your phone if you sell it.

Q:What is unlocking?

A:The unlocking service we offer allows you to use any network providers SIM card in your phone. Typically this involves unlock codes which are a series of numbers which can be entered into your mobile phone via the phones key pad to remove the network restriction and allow the use of other SIM cards. There are also other solutions which involve software or other ways to unlock your phone, so check that you are ordering the right solution for you.

Q:What information do I need to give you?

A:This varies depending on the solution. Typically you need to provide the model, the 15 digit IMEI number of the phone and the country / network it is locked to. Usually this is enough but this does vary for each handset and solution. Either way we provide you with full easy to follow instructions to unlock your phone.

Q:What do I do with the unlock codes?

A:Once you receive the codes, follow our detailed instructions and enter the codes into your phone by using the phone keypad. It is simple and straight forward and will immediately unlock your phone.

Q:What are the advantages of unlocking my phone?

A:The biggest advantage of getting your phone unlocked is choice. With your phone unlocked you can swap SIM cards at different times to get the best value of the different tariffs from the providers, you can choose which network and which tariff you want at various times.

Mobile phones which are unlocked tend to have a greater second hand value, the value of your handset could be increased. Many people will unlock their mobiles so they can use a local prepaid SIM card when in a different country instead of using the costly 'roaming' feature provided by their current network provider.

Q:USA Customers | Must Read

A:For USA phones manufactured before January 26th, 2013, you may still legally unlock in accordance with the the Digital Millenium Copyright Act.




It is illegal to unlock USA devices that are manufactured after January 26th, 2013 unless you have permission from your service provider. Please find more details Here. We will not provide any service for any USA service provider cell phone or smart phone manufacturered January 26th, 2013 or later. We will not be held liable or responsible if you place an order for an unlock code for any USA service provider cell phone that was manufacturered January 26th, 2013 or later. If you make a purchase on We or any affiliated website you accept full responsibility for complying with all local, national, and international laws. We will not knowingly give any advice or provide any service to anyone who wishes to unlock a phone that was purchased from a USA service provider manufacturered January 26th, 2013 or later in The United States of America.

Q:Only Clean Imei

A:We strongly recommend you to be SURE than your phone is NOT BARRED. We provide a CHECKMEND tool to verify that your imei is CLEAN BEFORE processing this unlock process. it may result in not getting a refund depending the solution you choose, please check features supported.

Q:IS MOBILE PHONE UNLOCKING LEGAL?

A:We would like to assure all of our website visitors that we would never provide an illegal service. Before starting our service, extensive research was carried out into the current international laws regarding mobile devices.

Unlocking a mobile phone so that it will accept alternative network SIM cards is legal. All mobile phones are manufactured to accept any SIM card. It is consumers legal right to have their phone unlocked!

Please see this notice from the UK police (this site is based in the UK):
http://www.met.police.uk/mobilephone/unlocking.htm

In the USA, a recent recommendation by the comission set up to monitor and update the DMCA exempts the reverse engineering of firmware for unlocking purposes from the stringent copyright language of the DMCA. This has effectively made unlocking software completely legal in the USA for a duration of 3 years, after which the decision will be reviewed. The DMCA's report exempting unlock software can be found at this document from the US Copyright Office:
http://www.copyright.gov/1201/docs/1201_recommendation.pdf

The networks have to provide you with an unlock code if you request it, but they do charge much more than us!

Q:IS IT SAFE AND SECURE MY CARD DETAILS ON YOUR WEBSITE?

A:
Your cards details are fully encrypted and processed over a secure server. We do not store your card details for maximum security. We also support PayPal, which has a Thawte certified 128bit SSL Security site.

Q:How can i Unlock My iPhone?

A:iPhone are unlock officially via iTunes.
There is no other way you can Unlock iPhone.
So, that's what we do . we Unlock Any iPhone Officially.

Select your own country ,Provider and Phone Model to Submit the order.

Q:HOW DO YOU UNLOCK MY PHONE?

A:You provide us with easy to find details of your phone e.g. the type, the IMEI number, country and the network that supplied the phone. This information is then used to provide an unlock code to unlock your phone. You simply follow the instructions we provide, and the phone will be unlocked - easy!

Q:HOW DO I PAY?

A:
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American Express
Electron
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